PHONE
Product questions, orders and returns (US)
1-800-426-4840View original sourceSource checked 2026-09-20
An independent reference. Amber Almanac is not REI’s customer service team. The number above belongs to the company; we do not connect or forward calls.
THE AVAILABLE ROUTES
2 listed contactsGet in touch with REI.
Your next step with REI depends on the product, booking or account involved. For a product enquiry, note the model, size or item reference. Dates beside contacts record evidence reviews, not live call availability.
A LITTLE PREPARATION HELPSKeep the conversation
Keep the conversation
on track.
- 01
For a product enquiry, note the model, size or item reference.
- 02
Request return instructions before mailing an unwanted or damaged item.
- 03
Personal documents belong in the seller’s secure channel, not a public comment.
READER EXPERIENCES
Review guidelinesA space for your side of the story.
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THE RECORD BEHIND THE DETAILS
Sources & corrections.
Contact dates belong to individual routes. A newer editorial update does not mean every contact was rechecked on that day.
Entry edited 2026-10-25