PHONE
US customer service
1-800-595-9138Monday–Friday 9 am–9 pm; Saturday 9 am–6 pm Eastern; closed Sunday
View original sourceSource checked 2026-10-06
An independent reference. Amber Almanac is not New Balance’s customer service team. The number above belongs to the company; we do not connect or forward calls.
THE AVAILABLE ROUTES
3 listed contactsGet in touch with New Balance.
This entry identifies how to approach New Balance using the available company-published routes. Personal documents belong in the seller’s secure channel, not a public comment. The linked provider remains responsible for any decision about your request.
ONLINE CONTACT
Official customer support
Open company pageView original sourceSource checked 2026-10-06
A LITTLE PREPARATION HELPSKeep the conversation
Keep the conversation
on track.
- 01
Personal documents belong in the seller’s secure channel, not a public comment.
- 02
An order confirmation identifies the purchase more precisely than a product name alone.
- 03
Check whether the purchase was made online, in a store or through a marketplace.
READER EXPERIENCES
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THE RECORD BEHIND THE DETAILS
Sources & corrections.
Contact dates belong to individual routes. A newer editorial update does not mean every contact was rechecked on that day.
Entry edited 2026-10-25