PHONE
US customer service
1-866-544-1937Daily, 9am–9pm Eastern
View original sourceSource checked 2026-10-25
An independent reference. Amber Almanac is not Madewell’s customer service team. The number above belongs to the company; we do not connect or forward calls.
THE AVAILABLE ROUTES
3 listed contactsGet in touch with Madewell.
Madewell’s contact page lists a US customer-service phone line as well as email and live chat. Phone and chat hours are shown separately by the company. Start an order enquiry with the confirmation reference and specify whether the purchase was made online or in a store.
A LITTLE PREPARATION HELPSKeep the conversation
Keep the conversation
on track.
- 01
Locate the order confirmation before asking about a shipment.
- 02
Identify a store purchase separately from a Madewell.com order.
- 03
Check the current return instructions for the item concerned.
READER EXPERIENCES
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THE RECORD BEHIND THE DETAILS
Sources & corrections.
Contact dates belong to individual routes. A newer editorial update does not mean every contact was rechecked on that day.
Entry edited 2026-10-25