US order and customer assistance
1-800-424-2854Mon–Fri 7am–7pm CT; Sat 9am–2pm CT
The telephone route is distinct from the text-messaging number on the help page.
An independent reference. Amber Almanac is not Johnston & Murphy’s customer service team. The number above belongs to the company; we do not connect or forward calls.
A useful enquiry to Johnston & Murphy starts with a clear description of the issue and its reference. An order confirmation identifies the purchase more precisely than a product name alone. The linked provider remains responsible for any decision about your request.
Mon–Fri 7am–7pm CT; Sat 9am–2pm CT
The telephone route is distinct from the text-messaging number on the help page.
Request return instructions before mailing an unwanted or damaged item.
Personal documents belong in the seller’s secure channel, not a public comment.
An order confirmation identifies the purchase more precisely than a product name alone.
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Contact dates belong to individual routes. A newer editorial update does not mean every contact was rechecked on that day.
Entry edited 2026-10-25