PHONE
US customer care
1-800-321-1023Mon–Fri 9am–8pm ET
Find the watch model or case information before discussing instructions or service.
View original sourceSource checked 2026-10-14
An independent reference. Amber Almanac is not Citizen Watch’s customer service team. The number above belongs to the company; we do not connect or forward calls.
THE AVAILABLE ROUTES
3 listed contactsGet in touch with Citizen Watch.
Before sending a request to Citizen Watch, check the channel and any region noted beside it. Request return instructions before mailing an unwanted or damaged item. The company’s own process governs the information you send after leaving this page.
ONLINE CONTACT
Official contact information
Open company pageView original sourceSource checked 2026-10-14
ONLINE CONTACT
Official website and contact navigation
citizenwatch.comView original sourceSource checked 2026-10-07
A LITTLE PREPARATION HELPSKeep the conversation
Keep the conversation
on track.
- 01
Personal documents belong in the seller’s secure channel, not a public comment.
- 02
An order confirmation identifies the purchase more precisely than a product name alone.
- 03
Check whether the purchase was made online, in a store or through a marketplace.
READER EXPERIENCES
Review guidelinesA space for your side of the story.
Loading published reviews…
Write about your experience +
THE RECORD BEHIND THE DETAILS
Sources & corrections.
Contact dates belong to individual routes. A newer editorial update does not mean every contact was rechecked on that day.
Entry edited 2026-10-25