Customer service (US)
1-800-672-439924 hours a day, 7 days a week
An independent reference. Amber Almanac is not Chewy’s customer service team. The number above belongs to the company; we do not connect or forward calls.
A useful enquiry to Chewy starts with a clear description of the issue and its reference. Personal documents belong in the seller’s secure channel, not a public comment. No wait-time or response-time estimate is inferred from the presence of a phone number.
24 hours a day, 7 days a week
Request return instructions before mailing an unwanted or damaged item.
Personal documents belong in the seller’s secure channel, not a public comment.
An order confirmation identifies the purchase more precisely than a product name alone.
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Contact dates belong to individual routes. A newer editorial update does not mean every contact was rechecked on that day.
Entry edited 2026-10-25