An independent reference. Amber Almanac is not American Girl’s customer service team. The number above belongs to the company; we do not connect or forward calls.
Get in touch with American Girl.
Before sending a request to American Girl, check the channel and any region noted beside it. Request return instructions before mailing an unwanted or damaged item. A contact listing is not an assurance that a particular outcome will be offered.
Keep the conversation
on track.
- 01
Personal documents belong in the seller’s secure channel, not a public comment.
- 02
An order confirmation identifies the purchase more precisely than a product name alone.
- 03
Check whether the purchase was made online, in a store or through a marketplace.
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Sources & corrections.
Contact dates belong to individual routes. A newer editorial update does not mean every contact was rechecked on that day.
Entry edited 2026-10-25